As automotive innovation moves faster than ever, working with the right engineering partner is crucial to staying ahead of the game. Working with an engineering partner that offers tailored, flexible engineering support and dedicated engineering service centers enables you to get the fast support you need to remain at the leading edge.

Today, automobiles are reshaping the way we drive and redefining our mobility concepts. Engineering partners at the forefront of the industry help you stay aligned with this trend. In the current automotive industry environment, client business demands are increasingly diverse, requiring manufacturers not only to possess professional expertise but also to deliver flexibility, foresight, and customized solutions. This support becomes particularly crucial during periods of high workloads, resource constraints, and the need for drafting detailed Statements of Work (SoW).

ALTEN"s service center model is designed to streamline workflows, allowing collaboration to begin with only a basic outline of client requirements. Even in the absence of a detailed SoW, clients can access the expertise they need. ALTEN assists in creating detailed SoWs or directly delivering outcomes. Typically, collaborations start with a Time and Material (T&M) model, transitioning later to a deliverable-based pricing model.

To better meet the ever-evolving needs of our clients, the service center integrates specialized teams across multiple locations, ensuring high-quality deliverables that comply with local standards and requirements. The ALTEN Group and its subsidiaries have established delivery centers (DCs) in Beijing, Shanghai, Chengdu, Chongqing, Changsha, Nanjing, Wuhan, and Shenzhen, offering flexible task delegation and personnel deployment. These centers ensure delivery quality through technical guidance, deliverable oversight, and project execution, with regular updates on project progress.

The ALTEN Changsha Battery Package Team launched its customer service center on November 1, 2024. The team consists of 11 members specializing in vehicle battery CAE-related work, including Collision simulation, mechanical simulations, and thermal simulations.

Before the service center becomes fully operational, the ALTEN team is spending two months preparing the Scope of Work (SOW), organizational structure, skills matrix, timeline plan, service catalog, and management strategies. Additionally, one month is planned for commissioning activities.

*The client is a multinational automotive manufacturer. The project is currently progressing smoothly and is expected to be delivered by mid-2025.

Reasons for Choosing ALTEN"s Service Center Model 

Flexibility and Cost Efficiency

The service center model offers flexibility and cost savings by providing supplementary resources to clients. Engineers do not need to be on-site full-time; work will be conducted at facilities provided by ALTEN. This means you do not have to bear additional costs for office space, testing sites, and other related expenses. Furthermore, the workload can be adjusted flexibly according to project requirements.

Customized Solutions for High-Quality Deliverables

ALTEN provides customized solutions to ensure high-quality deliveries, while utilizing nearshore and offshore teams to reduce costs. With a presence in over 30 countries and regions and more than 50,000 engineers worldwide, ALTEN ensures that, regardless of where the demand originates, a technical management center will be set up locally. Technical guidance will communicate with the engineers executing the project, overseeing the details to ensure strict project management.

ALTEN has been deeply rooted in the engineering and IT consulting industry for 36 years, with numerous successful collaborations with enterprises. Through its flexible and professional service model, ALTEN provides customized solutions to clients, helping them achieve outstanding business results. Currently, ALTEN supports clients in various sectors, including automotive, industrial, aerospace, consumer goods and retail, and life sciences, enabling them to continuously achieve breakthroughs.

Compared to traditional outsourcing, ALTEN demonstrates a highly competitive service level through compliance management, cost advantages, and quick response capabilities. With its large team of engineers, ALTEN is able to better understand and meet client needs, dedicated to creating resources for clients at different business stages and jointly driving business growth. When you need quick support, have only a rough concept of requirements, and lack the time to quantify and measure deliverables in an SoW, the ALTEN service center model is an excellent choice.

If you would like to learn more, feel free to email info@altenchina.com for more details about our services.