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Client Stories
2023-08-09
Maintenance and Modernization of Nuclear Plants in Operation
The maintenance and modernization of nuclear plants (58 reactors in activity) is one of the major challenges of the energy sector in France. ALTEN is an essential player in the in-service support (ISS) engineering chain for many projects.
2023-06-14
ALTEN Test Lab: Enhancing Efficiency for Business Computer Manufacturers
ALTEN test lab team help a business computer manufacturer improve efficiency
2023-03-22
Digital Banking: Designing Future User Experiences
Mobile and ultra-smart, the “Digital Natives” generation is leading the banking sector in making deep-seated changes to customer relations and associated services. ALTEN is the leading partner in Digital UX design for one of the main French banks for the development of new innovative functions.
2023-02-27
ALTEN & Automotive Tier 1 Partner: Advancing Product Development at Chongqing ODC
ALTEN helps a well-known Tier 1 partner with product development in Chongqing ODC
2023-05-07
Customer Tech Support: Processing Time Divided by 3
A telecommunications operator, with more than 3 million homes subscribed to its fixed internet offer, has entrusted ALTEN with level 2 and 3 (network access and services) customer technical support for an end-to-end incident ticket process. Long processing times or unresolved technical incidents are factors that may lead the subscriber to terminate their contract, so the Client decided to restructure its level 2 and 3 technical support service to significantly improve the ticket processing time, and reduce its churn rate by half.
2023-04-11
Design of Onshore Wind Turbines
Thanks to an increasingly competitive cost, wind has become one of the pillars of decarbonized energy production in the world. ALTEN supports a global leader in wind turbines in mechanical design, the definition of instrumentation-control laws, electro technical studies, software development, and the analysis of host sites.
2022-11-25
Digitalization of Facility Maintenance
According to the EPA (US Environmental Protection Agency), 30% of the energy used in commercial/industrial buildings is wasted. To maximize the energy performance of buildings and industrial facilities, ALTEN supports a global leader in energy and services in the development and deployment of a Facility Management (FM) digital solution and Computer-Aided Maintenance Management (CAM) solution.
2022-09-07
CSV: Validation of Computerized System in the Life Sciences Industry
The growing use of digital technologies in pharmaceutical industries, in particular, makes CSV (Computer System Validation), which controls the automated production of drugs, necessary. This validation provides documented proof that a software application or a computer system will operate continuously and will therefore meet predefined GxP (Good Practice) guidelines.
2022-08-18
Accelerating Smart Manufacturing for an Industrial Automation Brand
To further expand its engineering presence in the Chinese market, one of the world"s leading brands chose ALTEN China to leverage its IT and industrial manufacturing resources to increase the flexibility, versatility, and efficiency of industrial automation tasks.
2022-05-13
Cockpit of the Future
ALTEN helps an aircraft manufacturer to define new functions to be introduced into their passenger aircrafts, starting from 2025 onwards. In order to quickly validate the new Human Machine Interface (HMI) concepts among test pilots, ALTEN has developed its own immersive environment creation platform based on Virtual Reality (VR) technology.
2022-04-13
ALTEN China Provides Long-term IT Support for a World-renowned Retail Brand
Since 2018, ALTEN China is proud to be the top vendor for this Client. Our Engineers are primarily responsible for supporting the ongoing development, integration, and rollout of this Client"s enterprise IT systems, applications, and retail hardware/software infrastructure:
2022-03-16
Virtual Test Drive of Autonomous Vehicle
To launch its first level-4 autonomous vehicle, a car manufacturer has to ensure its safety and robustness with regard to everyday traffic situations. ALTEN is assisting our Client in virtual-based safety testing for the self-driving vehicle.