ALTEN supports a global leader in energy and services to maximize energy efficiency in commercial and industrial buildings through the development and deployment of a Facility Management (FM) digital solution and Computer-Aided Maintenance Management (CAM) system. The solution includes a secure online client portal and a mobile app, enabling real-time supervision and maintenance management.

Challenges

The client faced several challenges:

• 30% of energy consumption in commercial and industrial facilities is wasted.
• Difficulty in real-time monitoring and management of building energy performance.
• Maintenance teams lacked easy access to facility technical information before interventions.
• Global deployment required training and coordination across multiple countries and business units.

Solutions

ALTEN actively contributed to the development, deployment, and ongoing maintenance of a multi-service digital platform. The platform allows facility managers to monitor and optimize energy performance in real-time and provides access to various services. Maintenance teams can view technical data and documentation before interventions, improving operational efficiency. ALTEN ensured global deployment across 25 countries, training more than 50 administrators. The platform is intuitive, interactive, customizable, secure, and accessible from any PC, tablet, or smartphone, enabling more than 12,000 staff members across the client’s business units to benefit from consistent digital workflows and synergy.

Outcomes

• Improved energy management and facility performance through real-time monitoring.
• Enhanced maintenance efficiency with access to technical data before interventions.
• Successful global deployment across 25 countries with over 50 trained administrators.
• Standardized workflows and collaboration for more than 12,000 staff worldwide.
• Supported the client’s digital transformation and sustainability initiatives.