ALTEN China has established a strong partnership with a leading global automotive manufacturer, providing comprehensive engineering support across a variety of automotive software-related projects. The collaboration covers micro-service development in cloud, telematics project testing for vehicles, infotainment function definition, validation operations for telematics service development, and industrialization support for auto parts suppliers. Onsite support is provided to ensure supplier production quality and product process compliance.

Challenges

The automotive software industry faces several key challenges:

• Complex telematics and cloud services: Developing and validating micro-services for backend and mobile systems while ensuring reliable functionality.
• Infotainment and navigation systems: Testing and validation of media, map, radio, and connectivity functions across vehicles.
• Operational monitoring: Maintaining quality and performance of telematics services for NEV aftersales vehicles.
• Supplier quality management: Ensuring automotive parts suppliers meet production and process standards.
• UI/UX consistency: Designing and managing user interfaces for vehicle display screens that meet usability and functional requirements.

The client required a multidisciplinary engineering partner capable of providing end-to-end solutions covering mobile and cloud development, telematics validation, infotainment testing, operational support, supplier quality management, and UI/UX design.

Solutions

ALTEN China assembled a specialized engineering team to provide integrated, scalable, and full lifecycle solutions:

1. Mobile Online Service Development

• Android application development for mobile platforms.
• Backend and mobile service development.
• Execute testing plans according to project milestones, including validation and troubleshooting for color, grey, and green services.
• ORU, data collection, RTM, DLCM-related function testing, and project management.

2. Infotainment System & Navigation Testing

• MBB, BT, and Wi-Fi SDS testing.
• Map function and database definition, validation, and tracking.
• Media, radio, and audio function testing, definition, and milestone monitoring.

3. Operational Support

• Monitor telematics service data for after-sales vehicles.
• Ensure ongoing quality and performance of operational services.

4. Supplier Quality Management

• Manage and monitor supplier quality performance.
• ASPICE/CMMI consulting and implementation.
• ASPICE in Agile process support.

5. UI/UX Design

• UI/UX design and product management for vehicle display screens.
• Text and content management for infotainment systems.

Outcomes

Through continuous collaboration, ALTEN delivered significant value to this leading global automotive manufacturer:

• Enhanced software reliability and performance: Comprehensive mobile, cloud, and infotainment development improved system stability.
• Accelerated validation and deployment: Effective testing plans and milestone tracking reduced time-to-market for telematics and infotainment services.
• Optimized supplier and operational efficiency: Onsite support and quality management ensured high supplier compliance and operational performance.
• Improved UI/UX experience: User-centric design and management enhanced display usability and vehicle infotainment functionality.

This case demonstrates ALTEN China’s ability to empower automotive clients with full lifecycle software and engineering expertise, driving innovation, operational excellence, and digital transformation in complex automotive software projects.